“We are here for you when you need us most.”
Need urgent relief for a toothache that just can't wait? We're here to assist you. Visit or call our nearest clinic and our team will work swiftly to alleviate your pain and discomfort.
Experiencing dental pain or injury such as a toothache, broken, loosened tooth or bitten tongue and lip? Our clinics offer emergency dental care. Just give us a call or walk in and we'll do our best to provide the treatment you need.
Many people experience dental anxiety, which can lead to poorer oral health. We understand your fears and concerns, and we're here to help. Talk to us about your anxiety, and we'll fully explain what to expect during your procedure. Bringing your headphones with you can also help reduce fear and stress by blocking out sounds that make you anxious.
| Problem | First aid until you reach us |
|---|---|
| Toothache | Rinse with warm salt water, floss gently to remove trapped food, take a painkiller as directed. Do not apply heat to the face. |
| Knocked-out adult tooth | Handle by the crown, keep it moist in milk or in your mouth, come within an hour. Do not replant a baby tooth. |
| Broken or chipped tooth | Rinse, keep any fragment in milk, cover a sharp edge with sugar-free gum or dental wax, apply a cold compress for swelling. |
| Lost crown or filling | Keep the crown, avoid chewing on that side, and bring it with you; it can often be re-cemented. |
| Swelling or abscess | Cold compress on the outside of the face, painkillers, and see us the same day. Never try to burst an abscess. |
| Bleeding after extraction | Bite firmly on clean gauze or a damp tea bag for 20 minutes, sit upright, avoid rinsing or spitting. |
Call the hotline or WhatsApp us so the nearest clinic can expect you, or simply walk in during opening hours. The dentist will relieve your pain first, for example by draining an abscess, placing a temporary filling or splinting a loose tooth, then plan any follow-up treatment such as a root canal or crown. Find your nearest clinic on our clinic locations page.
No. Walk-ins are accepted at all clinics during opening hours. Calling ahead on the hotline 1800 88 4478 lets the nearest clinic prepare for you and confirm the dentist is available.
Hold the tooth by the crown, not the root. If it is dirty, rinse it briefly in milk or saline without scrubbing. Put it back in the socket if you can, or keep it in milk, and get to a clinic within 60 minutes for the best chance of saving it.
Yes, take paracetamol or ibuprofen as directed on the packet unless your doctor has advised against them. Do not put aspirin or any tablet directly on the gum, as it burns the tissue.
For facial swelling that affects breathing or swallowing, uncontrolled bleeding or a serious facial injury, go to the nearest hospital emergency department. For other problems, contact us as soon as a clinic opens.
Clinical content reviewed by the Drs. Wong & Partners editorial team. Last reviewed . This page is general information and not a substitute for advice from your dentist.
Call the hotline, message us on WhatsApp, or walk in to your nearest clinic.